Troubleshooting a Canon Printer that Won’t Scan Last week I have been contacted by a customer of mine located in Tuckahoe NY because her 7 years old All in One Printer would not scan. Customer reported that she could print and copy fine but the scanner part of the machine was not working. I went …
You May Want to Wait Before Upgrading to Windows 11 Windows 11 has been released in 2021 and at the time of this writing is almost one half year old and users seem still disappointed about it.Besides the blue background and other cosmetic embellishments, it sounds that Microsoft has forgotten what usability is and how …
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Helpful Hints if Your PC Does Not Turn On Anymore There is nothing more frustrating than seeing your pc turning off all of a sudden when you are in the midst of something. You are trying to turn it on again and unfortunately it does not turn on anymore. What should you do? Should you …
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Effective Ransomware Protection for Small Businesses Ransomware is the worst type of malware users can ever encounter: while other types of viruses, even if they can steal your information, still allow you to operate your computer after the infection -and also potentially clean it-, ransomware locks down your machine and asks for money to restore …
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Do you Believe you Have Been Hacked? Or better: what makes you think you have been hacked? When users call computer support, they often are confused on what really happened and they forget to take a screenshot of the incident. To make things even worse, users only report the end of the hacking process: the …
What to Do if Outlook with Gmail Workspace Is Not Working Technology can make you feel better when things seem working fine but it can turn into a nightmare if you don’t know what to do if Outlook stops retrieving the emails in your Gmail account. In my opinion, the issue with Outlook not synchronizing …
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How to Easily Add Online Security to your Device Every time we use a laptop or a desktop pc to go online, we still believe that it would be enough to trust the antivirus of our choice to protect us from malicious code. At a closer look, however, browsers had developed in such a way …
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