Or better: what makes you think you have been hacked? When users call computer support, they often are confused on what really happened and they forget to take a screenshot of the incident. To make things even worse, users only report the end of the hacking process: the theft of money taken out of their bank account.
In these circumstances, it’s paramount to stay calm and try to remember what really happened with your devices. Questions I can ask to figure out what the issue is can be some of the following:
If some of those event happened, it is time to take action and to secure your devices.
If you have a PC or a laptop running Windows, do the following:
If you have an Iphone or an Android phone, you can do the following:
In a safe environment, the phone is never disjointed from the computer: if you have multifactor authentication enabled, your phone sits next to you and will send a text every time you access your machine or an online account so you know that it’s you accessing those resources and not an unauthorized entity.