Information technology is not only supporting end users and companies but there is a lot going on in the background and many people working behind the scenes.There are so many different areas depending upon the type of infrastructure the IT has to deal with:
1- FIRMWARE
Firmware is a software component that allows hardware to run smoother and safer.It maybe a web or website component or there may be content databases.
There’s an infrastructure and underlying infrastructure that the IT runs to update firmware. Our clients in Westchester all benefit from our support that includes updating firmwares in their workstations. Unlike traditional software, which can be easily updated and modified by the end user, firmware is more deeply embedded in the hardware and is designed to provide essential functionality to the device. It is essentially a set of instructions that enable the hardware to perform specific tasks.
2- NETWORK COMPONENTS
Most commonly a corporate network cannot be secure if it does not have multiple firewalls configured in a failover cluster. For a firewall to operate properly, technical support from the firewall brand is crucial in assuring an optimal delivery of its performance. In addition, routers can cooperate with firewalls to route the traffic through managed switches to different networks so that network flow is optimal and secure. Routers of our clientrs connect different Westchester locations for optimal redundancy.
3- HARDWARE
In the age of the cloud services, where big data centers host most of the IT infrastructure, hardware is reduced to a minimum and mostly consists of single workstations that are managed by Active Directory and are linked to databases.
4- CLOUD SERVICES
Cloud services span from backups to offering SaaS. For example, virtual machines created through VMware and Citrix allow users to have very redundant systems where basically there is no downtime and company resources are always available 24/7.
5- DOCUMENTATION
IT is not only made of solving technical problems but there is a lot of writing involved. A successful IT department cannot live without articles written to document all the processes involved in creating, setting up, configuring software for users.
6- IT COMPLIANCE
IT compliance refers to the adherence of an organization’s information technology practices, processes, and systems to established laws, regulations, standards, and policies. The goal of IT compliance is to ensure that an organization operates within legal and regulatory boundaries, follows industry best practices, and mitigates the risks associated with the use of technology. Examples include GDPR (General Data Protection Regulation), HIPAA (Health Insurance Portability and Accountability Act), SOX (Sarbanes-Oxley Act), and PCI DSS (Payment Card Industry Data Security Standard). IT compliance also involves identifying, assessing, and managing risks associated with technology use. This includes conducting risk assessments, implementing controls, and establishing procedures for risk mitigation.
7- VENDOR MANAGEMENT
Companies often rely on third-party vendors for IT services. Managing and ensuring the support from vendors is critical to maintaining the overall security and integrity of the organization’s IT environment. In Westchester, usually vendors are managed by the IT company that procures the necessary hardware to the users.
8- SECURE FILE TRANSFER AND AUTHENTICATION MECHANISMS
SFTP provides a secure channel over SSH, while FTPS (File Transfer Protocol Secure) combines FTP with TLS/SSL encryption. These protocols offer a secure alternative to the traditional, less secure FTP (File Transfer Protocol). In the financial sector transfering files securely is part of the compliance policies the company the company has to follow to avoid being fines by regulators.
In addition, strong authentication mechanisms are crucial in preventing unauthorized access. Implementing multi-factor authentication (MFA) to add an extra layer of security, requiring users to provide multiple forms of identification before initiating or completing a file transfer makes the company network safer and less prone to attacks.
Westchester County stands at the intersection of tradition and innovation, with technology serving as a driving force for progress. The county’s commitment to smart city initiatives, connectivity, education, healthcare, and environmental sustainability cannot be implemented without top notch IT management and procurement. The right set of skils are the ones that matter in the technical world that has to deal with performing tasks in the back end to make the front end running without glitches or expensive interruptions.